When your company needs IT services, you need them now. You need fast, effective solutions from a trustworthy IT company with the expertise to solve your problems seamlessly.
That, in a nutshell, is what AvarTec does.
We provide managed IT services for small- to medium-sized enterprise businesses in the Twin Cities metro and St. Cloud areas. This includes everything from design, build, maintenance, and monitoring to help desk and security services for all computer, server, and network infrastructures.
But what makes us different from all of the other IT service providers out there?
We’re glad you asked! Read on to learn more about why AvarTec should be your first call for business IT services.
We’re Experienced Problem Solvers With 20 Years in Business
Since 2002, AvarTec has been the trusted source and partner for enterprise-level IT support for many small- and medium-sized businesses throughout the greater Twin Cities metro area.
Our founder, Jim Mehle, is a true entrepreneur who understands the needs and wants of companies who are in growth mode. He has guided AvarTec and its employees to build strong relationships with our clients, working with them as partners.
With 20 years of IT service under our belt (and 25 years in the industry for Jim!), there’s no problem we haven’t been able to solve. No matter how big or small the issue, we always find a solution. Rather than relying on short-term fixes, we do the work to find true solutions to the issues our clients face. And as a company rooted in technology, we embrace new technology, leveraging it to our clients’ advantage.
When your business has IT issues, the last thing you need is to wait hours for support. At AvarTec, we are service-centric: Fast, responsive service is our top priority.
We strive to provide prompt support for every issue, with an average trouble ticket response time of 3 minutes, and resolutions in 15 minutes. We offer both on-site and remote support, with platforms and experts who make it possible to provide assistance to our clients wherever they are in the world.
And when disaster strikes, we’re prepared. In the spring of 2020 when the COVID-19 pandemic first hit, we were quick to respond to the overwhelming need for businesses to quickly transition from in-office work to remote setups. Read more about our pandemic response here.
We provide local support through a value-based partnership to ensure your company isn’t thrown off course by even the biggest of IT issues.
We’re Trustworthy and Reliable
We pride ourselves on providing trustworthy, reliable service to every one of our clients.
When it comes to protecting our clients from losing data, our track record speaks for itself. We have never had a client lose critical data — even in ransomware attacks. We keep our clients’ data secure in a vault with an air gap that can’t be accessed by any bad actor.
We place a high value on integrity, and work to establish relationships based on trust.
This has resulted in strong client relationships that stand the test of time. Consider this testimonial from one of our long-time clients:
“Over the years, they have provided us with top notch support. Not only by providing us with well-thought-out, proactive solutions, but also helping us through unforeseen crises. We know we can count on Jim and his team 24/7. I highly recommend them.” — J.P., environmental, engineering, and land survey professional consultants
We’re Available — We Act as an Extension of Your Team
When you work with AvarTec, we essentially act as your IT department. That means you have no need for internal IT staff to watch over your computer and network assets.
We have extensive experience with all aspects of security, computing, networking, and voice communications, so you can rest assured that your systems are in good hands.
Our teams will manage and support all aspects of your computer and networking infrastructure to enhance efficiency, productivity, and effectiveness, while exceeding your expectations every day with real value and world-class results.
We’ll Treat You Like Family
What’s more, you won’t feel like a number when you work with AvarTec. We treat every client like family.
We don’t try to fit you into a box or force you into a cookie-cutter IT Plan. Instead, we strive to learn the specifics of your organization’s unique needs and build your plan accordingly.
We’ll assign you to a team of staff who take the time to get to know you and your business well. This means that when you call us, you won’t have to spend precious time going over your history of IT issues or how your systems work before we can troubleshoot the problem you’re having.
In other words, when you work with us, you’ll enjoy fast, helpful, and friendly service from a company that cares about your business.
Partner With AvarTec for Business IT Services To Stay Connected, Productive, and Profitable
At AvarTec, we are passionate about the work we do and about helping our clients develop and grow. We’ll not only quickly and accurately diagnose your technical problems, but the services we provide will also help maximize your ROI and boost your productivity.
- Managed IT Services to ensure that your systems are maintained, software is always updated, and all of your valuable data is backed up and secured.
- CyberSecurity for protection against imminent and potential threats as well as risk management solutions to help guard your business’ sensitive information from online theft.
- Remote Office Support to get your business remote ready and support your employees when they’re working away from your main offices.
- IT Support for your continued peace of mind and the success of your business.
- Hosted VoIP Phone Systems for greater flexibility than traditional phone systems.
- Alarm Systems and Surveillance to protect your physical assets, employees, and customers, including burglar alarm systems, video surveillance systems, card access, and automation systems.
- Tech Support, including backups, disaster recovery, business continuity, and much more.
If you’re looking to build a relationship with an IT company that provides exemplary service for better results and fewer IT problems, look no further. Contact the team at AvarTec today for better business IT services from a company that cares.